Frequently Asked Questions

We believe home is more than a place for your belongings—it's a feeling. TLC goes beyond traditional property management to create communities where residents feel cared for, supported, and truly at ease.

With responsive on-site teams, 24/7 emergency maintenance, pet-friendly living, and thoughtful services design to meet you where life happens, we focus on the details that make everyday living better. We don't just manage apartments, we care for you. Because at TLC Properties, You're Home.

• $50 application fee per applicant 18 and older
• $395 administrative fee per apartment home

​Additional “move-in” costs include utilities, deposit alternatives, parking, etc. Application and admin fees are non-refundable.

​The one-time administrative fee reserves your apartment home and covers all administrative handlings regarding move-in/move-out and throughout your residency.

• 600+ Credit score​
• 2.5 times the proposed monthly rent

​​Not meeting these requirements does not mean automatic failure. Conditions may be applied if these requirements are not met.

• A balance due to another rental agency
• Bankruptcy filed within the past year
• Eviction action within the past 3 year
• Criminal history (please contact the property for more clarification)

​FLEX Payments are an alternative way for residents to split their monthly rent payments into two payments on the 1st and the 15th of the month. This flexibility helps our residents better align payments with their financial schedule, reducing the risk of late fees and offering more control over their monthly budget.

​Renters insurance provides coverage for damage or other incidents to the apartment home. TLC requires all residents to obtain renters insurance either through their community or through a third party if personal property coverage is needed. If obtained through a TLC community, it will be a liability policy only.

​Subletting is not allowed at any point during your lease, this includes Airbnb, VRBO, or any similar platform.

Parking is open to residents and guests on a first-come, first-served basis. Covered parking is offered for an additional monthly fee, subject to availability.

We offer on-call maintenance for emergencies outside office hours, please call (417) 862-6891.

Absolutely! Martin Riley Apartment Homes is a pet-friendly community, and pets are more than welcome in our community.​

We require a one-time pet fee of $300 per pet, due at move-in or when the pet joins you. There is no monthly pet rent, even for short-term or corporate stays.

No. Martin Riley Apartment Homes has no breed, size, or weight restrictions, making it easy to bring pets of all shapes and sizes.

​Residents may have up to three pets per apartment home, in accordance with TLC Properties’ pet policy.

Yes! Martin Riley Apartment Homes features grassy areas throughout the property that make it easy to take your furry friends out for walks and fresh air. Since we do not have an on-site dog park, we ask that residents kindly pick up after their pets to help keep the community clean and enjoyable for everyone.

​Yes. If you decide to bring a pet after move-in, simply notify the leasing office, complete the required pet documentation, and submit the one-time pet fee at that time.

Martin Riley is a part of the Springfield Public School system, Missouri’s largest school district. Students residing in our apartment community will attend these schools:

Hickory Hills K-8 School 
4650 E Division St, Springfield, MO 65802
417-523-7100

Glendale High School 
2727 S Ingram Mill Rd, Springfield, MO 65084
417-520-8900
 

Yes, we offer security on a patrol rotation each day/night and for after-hours calls.